Last updated: 09 February 2026

At Gosfield Exterior Cleaning, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you contact us, request a quotation, or use our website.

Information We Collect

We may collect and process the following information:

• Your name
• Contact details (phone number and/or email address)
• Property address
• Details about the services you request
• Any photos or information you choose to provide
• Basic technical data (such as IP address, device type, and browser type) when you visit our website

How We Use Your Information

We use your personal information only where necessary and in accordance with UK data protection laws, including the UK GDPR and Data Protection Act 2018.

Your information may be used to:

• Respond to enquiries and provide quotations
• Arrange and deliver our services
• Communicate with you regarding your request or booking
• Improve our customer service and website experience

We do not sell, rent, or share your personal data with third parties for marketing purposes.

Legal Basis for Processing

We process your personal data based on:

• Consent — when you submit an enquiry form, contact us directly, or provide information voluntarily
• Legitimate Interest — where necessary to respond to enquiries, provide services, and operate our business effectively

Data Storage & Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, alteration, or disclosure.

Your information is stored securely and retained only for as long as necessary to fulfil the purpose for which it was collected, or to comply with legal, tax, or regulatory obligations.

Sharing Your Information

We only share your information where necessary to deliver our services or comply with legal obligations. This may include trusted third-party providers who assist with:

• Website hosting
• Email and communication systems
• Business administration tools

All third parties are required to handle your data securely and in accordance with UK data protection law.

Your Rights

Under UK data protection law, you have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data (where applicable)
• Object to or restrict how we process your data

To exercise any of these rights, please contact us using the details below.

Cookies

Our website may use cookies to improve functionality, performance, and user experience. You can control or disable cookies through your browser settings.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

Gosfield Exterior Cleaning
📧 gosfield.ec@gmail.com
📞 07481 799955

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Any updates will be published on this page.