Logo 1 Logo 2 Logo 3 Logo 4 Logo 5 Logo 1 Logo 2 Logo 3 Logo 4 Logo 5 Logo 1 Logo 2 Logo 3 Logo 4 Logo 5

Frequently Asked Questions

Choosing someone to work on your property is an important decision. We understand that homeowners want reassurance that the work will be carried out carefully, safely, and to a high standard.

Below you’ll find answers to common questions from customers across Essex & Suffolk — covering how we work, what to expect, and how we protect your property throughout the process.

If you’d like advice specific to your property, we’re always happy to help.

Request A Quotation

General Questions

Are you fully trained and insured?

Yes — we hold full public liability insurance and recognised training in safe cleaning methods, chemical handling, and surface-specific treatments. Work is carried out responsibly and in line with best practice.

Do I need to be home for the cleaning?

Not necessarily. Many customers prefer us to carry out the work while they’re out, and we’re trusted to complete projects independently while keeping everything secure and tidy.

How do I get a quote?

Simply contact us via phone, WhatsApp, or our website form. We’ll ask a few questions to understand your requirements and provide clear guidance.

Do you give free quotations?

Yes — quotations are free, with clear pricing and no obligation.

 

Do you offer weekend or evening appointments?

We aim to be flexible wherever possible and will always try to accommodate suitable times.

Driveway & Patio Cleaning FAQ

Can pressure washing damage my driveway or patio?

When carried out incorrectly, it can — which is why we use controlled pressure and surface-appropriate methods to clean safely while protecting joints and finishes.

Do you re-sand block paving after cleaning?

Yes — re-sanding helps maintain stability and ensures a proper finish once the surface is dry.

Can you remove black spot?

Yes — we use specialist treatments designed to break down deep organic staining and restore natural colour.

How long does driveway or patio cleaning take?

Most projects are completed within a day, depending on size and condition.

Roof Cleaning FAQ

Do you use high pressure on roofs?

No — we use carefully controlled methods designed to clean effectively while protecting tiles and roof structure.

Will roof cleaning damage my tiles?

Professional cleaning helps maintain the roof’s condition when carried out correctly.

 

Does softwashing keep the roof clean for long?

Treatments help slow regrowth, meaning the roof stays cleaner for longer between services.

Gutter Cleaning FAQ

How do you clean gutters safely?

We use professional high-reach systems to clean from ground level, reducing risk and protecting the guttering.

Can you unblock downpipes?

Yes — ensuring proper flow is part of maintaining the system.

Do you clean fascias and soffits too?

Yes — available as an additional service to keep the roofline looking well maintained.

Render & Building Cleaning FAQ

Will softwashing damage my render?

No — it’s specifically designed for delicate finishes and removes growth safely.

Can you remove red, green and black algae?

Yes — treatments target contamination at the source.

How long does render stay clean?

Results vary by environment, but treatments help slow regrowth significantly.

Decking & Cladding Cleaning FAQ

Will pressure washing damage timber decking?

We use gentle, controlled methods suitable for timber to preserve fibres and finish.

Do you offer decking oiling or treatment?

Yes — oiling or treatments can be applied where appropriate.

Do you clean all types of cladding?

We clean timber, composite, and exterior cladding safely.

Solar Panel & Conservatory Roof FAQ

Do you walk on roofs to clean solar panels?

No — cleaning is carried out using safe access methods without walking on panels.

Do you use chemicals on solar panels?

We use a combination of pure water and panel-safe softwash solutions to safely remove stubborn organic buildup.

Will cleaning improve my solar efficiency?

Keeping panels clean supports optimal efficiency and light exposure.

Commercial Cleaning FAQ

Do you provide Risk Assessments and insurance documents?

Yes — documentation is available where required.

Can you clean outside business hours?

We can arrange flexible scheduling to minimise disruption.

What commercial properties do you clean?

We work with a range of commercial sites including offices, retail premises, communal areas, and managed properties.

Pricing & Booking FAQ

How much does exterior cleaning cost?

Costs vary depending on surface type, size, condition, and access. We provide clear quotations tailored to each project.

Why are some exterior cleaning quotes cheaper than others?

Cleaning methods, training, insurance, and treatment quality can vary significantly. We focus on safe methods and lasting results rather than quick, low-standard cleaning.

How soon can you book me in?

Availability varies seasonally — we’ll always aim to offer the earliest suitable date.

What payment methods do you accept?

We accept common payment methods and confirm details when booking.

Still Have a Question?

If your question isn’t covered here, we’re always happy to help — feel free to get in touch for advice or guidance.

© Copyright 2026 Gosfield Exterior Cleaning. All Rights Reserved.